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CUSTOMER CARE

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Have any questions or concerns? 

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EastandMound@gmail.com

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RETURNS

10 Day Return Policy 

FAQ

Do you provide International delivery?

Currently, we do not ship outside of the United States.

 

How do I return an item?

Contact us via email and we will send instructions on how to return an item. 

 

What is your returns policy?

We DO NOT accept returns after 10 days. If returns are  accepted before the 10 day, you may receive store credit or refund. Any item(s) returned after day 10 of purchase,are FINAL SALE.

How do I track my order?

We will supply all tracking information within your

e-receipts.  

 

How can I contact your couriers?

 

Courier information is provided with tracking number, on the e-receipt. You may contact us or contact the courier using information provided on your e-receipt. 

 

What are your delivery options?

 

All orders are proceed and shipped out within

3-5 business days. If there are any issues with production, processing, or shipping of an order, we will contact you immediately about the issue. 

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